HR PRACTICES IN STATE BANK OF INDIA

Abstract

Indian banking industry is functioning under the challenges thrown in by market economy. To
survive in the highly competitive scenario, managers are being pressurised to improve quality,
increase productivity, cut down cost and eliminate inefficiency. The collective efforts of the
employer and the employees assume relevance in this context. And this is where HR practices
can play a crucial role. The success of the Banks depends not only on the satisfaction of their
customers but also the satisfaction level of the employees working in the banks. The level of
satisfaction of the bank employees can be ensured and enhanced by effective HR-practices
adopted by the Banks. In this regard, the author has made an attempt to verify the HR-practices
of one among the Public Sector Banks situated in Nagappattinam District of Tamil Nadu. The
results of the study have been discussed in this paper.